Student & Family FAQ's
Multiple Charges
Please review your order confirmation email(s). If the charges are pending for one order and only one charge will process. For online orders, there may have been a miscalculation in the sales tax and your final charge will be the lesser amount ...
Does the price include the frame?
YES! You are supporting the school by purchasing a frame. In ALL cases, the Artwork will be framed and delivered exactly as you see it in the virtual gallery. The price includes the Framed Artwork type of your choice. All framed artwork purchases ...
Where Can I View Compliments?
I'm sure the Artist would love to see your compliment! Scroll down to "Compliment the Artist" area beneath the artwork. You may need to refresh the page after submitting your compliment.
Can I Pick Up Framed Art at the Live Art Show?
Picking up Framed Artwork from the On-Site Art Show! YES! However, there are some limitations and important things to consider! HYBRID AND LIVE SHOW ART PICK-UP You MUST show your email confirmation receipt and obtain an orange bag from a volunteer ...
What is the difference between Framed Original and Framed Reproduction?
Should I buy a Framed Original or Framed Reproduction?
Please be courteous and ensure the Framed Original Artwork is only purchased by the child’s parents! Framed Original The Framed Original Artwork is the actual piece of Artwork created by the ...
Where do I find my child’s Artwork?
Active Virtual Art Shows can be found with the link provided by your school or, find your school's Art Show at https://artomestore.com/collections Shows that are not active will not be listed. Sort and Filter Art Show Main > Grade > Teacher > ...
I missed the Art Show. Can I still purchase my child's art?
If Virtual Show is Active You can still view art and place orders through the link provided by your school. The school decides and communicates event dates but, if you aren't sure, let a Chat Representative know the school's full name, city and state ...