When Will I Receive Returning Artwork and School Pick-Up Frame Orders?

When Will I Receive Returning Artwork and School Pick-Up Frame Orders?

During our busiest times, November-December and March-May, fulfillment times may run 3 to 5 weeks.
We try to ship back artwork and/ or Post Show orders within 10 Business Days after the Art Show completion (or Post Show Sale Forms have been submitted). Any Framed Reproduction orders or “Ship to School” orders from a Virtual or Hybrid Art Show will be shipped with the returning artwork within the same 10-day window after the show completion.

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